Quick answers to the most common questions about shopping at Suvikenta, from finding the right gown to getting your order delivered on time for your event.
Finding the Right Dress
What types of clothing does Suvikenta offer?
Suvikenta carries 260+ pieces across five main categories: Evening Gowns (including Party Dresses, Beaded Details, and Velvet Luxe), Matching Sets (including Lounge Comfort, Structured Suits, and Utility Sets), Day Dresses (including Boho Kaftans), Luxury Coats (including Faux Fur Coats and Trench Styles), and curated New Arrivals and Best Sellers.
How do I browse collections and find a specific style?
Use the main navigation to explore our primary collections: Evening Gowns, Matching Sets, Day Dresses, and Luxury Coats. Secondary sub-collections like Beaded Details, Structured Suits, and Faux Fur Coats help narrow results by design feature or fabric type.
How many color options are available per dress?
Color choices vary by style. Some gowns offer four or more colorways (for example, Champagne, Black, Blush Pink, and Sage Green), while others have fewer. The available colors for each item are shown on its individual product page before you add it to your cart.
Sizing & Fit
What size range do you carry?
Most dresses and formal styles are available in sizes XS through 3XL. Some structured or embellished pieces start at S. The exact size options for any garment are listed on that product's page.
Are Suvikenta dresses true to size?
Fit varies by silhouette and construction. Structured corset bodices, mermaid cuts, and tailored sheath styles often run closer to the body than relaxed A-line or column cuts. Several product pages include a size chart with bust, waist, hip, and length measurements in inches. We recommend checking the specific product page for fit notes and measurements before ordering, especially for formal gowns with boning or beadwork.
Manual measurements seem inconsistent with my usual size. What should I do?
Hand-measured garments may vary by approximately 0.4–1.2 inches due to fabric stretch and construction. If you are between sizes on a structured or fitted piece, the product description often recommends sizing up. When in doubt, compare your own measurements to the size chart on the product page rather than relying on your typical size in other brands.
Shipping & Delivery
How long does it take to receive my order?
Orders are processed within 1–3 business days. After processing, estimated transit time is 8–12 business days. Total time from purchase to delivery is therefore approximately 9–15 business days. If you are shopping for a specific event date, we recommend ordering well in advance to account for processing and transit.
Where do you ship?
Suvikenta serves customers in the United States and Europe. Available shipping options and costs for your specific address are displayed at checkout before payment.
Order Support
What should I do if my order arrives damaged, incorrect, or incomplete?
Contact us at customer@suvikenta.shop with your order number, a description of the issue, and photos of the item or packaging if possible. Our team will review your case and guide you through the next steps.
How do I get help with an order?
Email us at customer@suvikenta.shop. To help us locate your order quickly, please include your order number, the email address used at checkout, and a brief description of your question. Please do not send payment card details or passwords via email.